Amends TCA Title 36; Title 37; Title 49 and Title 71.

On or before January 1, 2025, this bill requires the department of children's services ("department") to create a secure, user-intuitive, easily accessible, web-based system, through which members of the public, including non-English speakers and persons with disabilities, may obtain (i) a localized list of all child care agencies, with differentiation between licensed and license-exempt providers, searchable by zip code; (ii) the current status of a child care agency's license; (iii) information concerning complaints against a licensed child care agency; (iv) information concerning violations by a licensed child care agency; (v) information concerning child care agency inspections; (vi) the number of cases of substantiated child abuse; and (vii) other relevant information. This bill prohibits such a system from containing the address of a private family boarding home or foster home or information identifying an individual child or foster parent. However, the system may include the county and zip code in which such home is located. DEPARTMENT REPORTS AND SUMMARIES This bill requires the department to post in a timely manner full monitoring and inspection reports, either in plain language or with a plain language summary, for child care agencies to understand, and shall establish a process for correcting inaccuracies in the reports. Such results must include (i) any complaints against the provider; (ii) any health and safety violations prominently displayed on the report or summary; (iii) information on corrective action taken by the state and the provider, where applicable; (iv) a minimum of three years of results, where available; and (v) the quality of a provider as determined by the department through a quality rating and improvement system or other transparent system of quality indicators, if such information is available for the provider. ACCESSIBLE WEBSITE This bill requires the department to collect and disseminate information to the general public and providers through a user-intuitive, easily accessible website that ensures the widest possible access to information for persons who speak languages other than English and persons with disabilities, and includes (i) department processes, (ii) policies and procedures related to criminal background checks for child care agencies, (iii) the offenses that prevent individuals from serving as child care agencies, and (iv) directions on how the general public can contact the department and other programs to help them understand the information on the website.